REFUND POLICY

Bounce Sessions and Bounce Fitness Class

  • Non-refundable at time of purchase. 

  • More than 48 hours notice before bounce session – credit to Uptown Bounce account for full cost o­­f online booking.

  • Less than 24 hours notice before bounce session – no credit or refund available for online booking at discretion of management.

Group Events and Birthday Parties

  • A 50% deposit is made directly online for party bookings. If done via bank transfer $100 deposit due 7 days prior to  group booking or birthday party.

  • Deposits are non-refundable.

  • If you do need to cancel the group event, we will work with you to find another date and time that will work best for you a month before the date of original party. Your original deposit will be applied towards your re-scheduled event or party.

Uptown Bounce will not refund any deposit received. We will make every effort to reschedule your event to the next available date of your choice.

If Uptown Bounce does close due for any reason, you will be notified by the manager prior to your scheduled start time. If you are unsure if the Facility will be open please give us a call.